Britain to extend COVID relief measures for insurance consumers

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The Financial Conduct Authority introduced temporary guidance to insurers in mid-May for three months to avoid consumers leaving themselves uninsured because they could not afford the premiums.

“Where amendments to the insurance cover do not help alleviate the customer’s temporary payment difficulties, firms will be expected to grant a payment deferral of between 1 and 3 months, unless it is obviously not in the customer’s interest to do so,” the FCA said in a statement.