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The recall covers some 2016-2021 model year CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, GT-Class, C-Class, E-Class, S-Class, CLS-Class, SL-Class, B-Class, GLB-Class, GLC-Class, and G-Class vehicles.
The German automaker plans to issue a software update that will be installed by dealers or through an over-the-air update.
Mercedes-Benz in Europe in October 2019 launched an investigation based on a report from the Mercedes-Benz eCall center of a single instance in the European market where the automatic eCall system relayed an inaccurate vehicle position.
After a lengthy investigation reviewing various software combinations of the communication module, the company’s research showed additional similar events where the vehicle position transmitted was incorrect.
