JPMorgan announces coronavirus relief package for customers

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In his annual letter to shareholders, Dimon also highlighted several challenges that the largest U.S bank is currently facing, saying that the bank’s call centers have struggled in the current environment, with many of them effectively shutting down due to local restrictions.

“We are working closely with all levels of government during this crisis — and while we will participate in government programs to address the severe economic challenges, we will not request any regulatory relief for ourselves,” Dimon said.